Find your Aligned Church billing receipts
A charge on the church card needs explaining, or the bookkeeper wants this month's receipt. Aligned Church receipts come by email, one for every charge, and each one matches a line on your card statement.
1/4 · Find the email Your Aligned Church receipt in the account owner's inbox
Good to know
- Forward each receipt to your treasurer or bookkeeper as it arrives. It's the only copy that comes to you automatically.
- Questions about a charge? Reply to the receipt itself. A person answers.
If it’s not working
I can't find any receipts
They go to the church's account owner, so check that person's inbox, including spam, for [email protected]. If the plan has never been charged (you're in your free window, or at $0), there's nothing to find yet.
We lost a receipt and need a copy
Message us from Help with the month you need, and a person will help.
There's a charge from “Aligned Church AI” we didn't expect
That's your Aligned Church plan. Open Settings → Plan to see what it covers, and reply to the receipt or message us from Help if something looks wrong. We'd rather fix it than argue about it.
Next, you might want to
- Understand what Aligned Church costsThe price of each module, when it's all $0, how long your free window runs, and where to see exactly what your church pays.
- Update your billing card or fix a declined paymentChange the card your Aligned Church plan bills to, or sort out a charge that didn't go through, with a person who handles it for you.
- Get a receipt or ask for a refundWhere Pro receipts go, when your next charge is, and how to ask a person about a charge.